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RHA Health Services Newsletter - February 2018


February 2018 






RHA Announces New Leadership  

Jeanne Duncan has been named the new CEO at RHA Health Services. Ms. Duncan was the former President of RHA Health Services and RHA Management Services. She succeeds Gordon J. Simmons who retired in late 2017.


Ms. Duncan began her career as an RHA Administrator in Maiden in 1993 and moved to the Corporate office in 1995 as the Director of Community Based Services. She developed and marketed new service arrays for RHA, which prior to 1995 had been primarily an ICF/IDD service provider. She served as Chief Operating Officer from 2001 until 2005 where her efforts allowed RHA to become one of the largest Intellectual Developmental Disability providers in the state of NC and led to expansion in Tennessee and recently Georgia. Her experience prior to that time included 18 years of human services administration. She has extensive experience working with the Medicaid program and was involved in establishing the first pilot Community Alternative waiver Program in Gaston County while working with the Department of Social Services.


Ms. Duncan holds a Master of Public Health degree with a concentration in Health Care Management from the University of North Carolina at Chapel Hill. She also attended the University of Connecticut majoring in Rehabilitation within the School of Education and has a degree in Social Work.  She has served as the President and Treasurer of the North Carolina Providers Council, is a Board Member with the Developmental Disability Facility Association. She is active in policy development at the State level and has served on numerous committees over the years. Ms. Duncan is a founding member of the Vaya Provider Advisory Committee and the current President.  She previously served on the Cardinal Provider Network Council and is the current Chair of the Developmental Disabilities Facilities Association (DDFA). 


Nick Sulaiman assumes the role of President of RHA Health Services and continues as Chief Financial Officer.  He has been with RHA since 2006 and brings a vast array of experience in strategic planning and maintaining financial strength and stability.  Before joining RHA, Mr. Sulaiman was employed  by Verizon Business, Inc. in Alpharetta, Georgia where he served as a senior manager and senior financial analyst. Prior to that he was with Suntory Water Group in Atlanta, Georgia as their manager of financial analysis, with Eltrax Systems, Inc. as their senior corporate financial analyst, and worked for Coca Cola Enterprises, Inc. in senior account management. He graduated from Kennesaw State University with a Masters in Business Administration and also holds a Bachelors in Business Administration from the University of Georgia.




Julie Huneycutt Appointed to Opioid Council 



Sen. Chuck Edwards (R-Henderson) announced the N.C. Senate appointment of Julie Huneycutt, a Hendersonville resident, to the North Carolina  Task Force on Sentencing Reforms for Opioid Drug Convictions.

Huneycutt will work with the attorney general, secretary of Health and Human Services, secretary of Public Safety, chief deputy secretary of Adult Correction and Juvenile Justice, director of the Administrative Office of the Courts, and executive director of the N.C. Sentencing and Advisory Commission to study the modification of current statutes and how to recognize those convicted of opiate related crimes who would be able to successfully reintegrate into society.

Read More



Deaf and Hard of Hearing News 

Submitted by Linda Harrington, LCSW, Director - Deaf Services 


RHA is home to a nationally recognized program of behavioral health services for people who are Deaf or Hard of Hearing (DHH).  This year alone we have provided consultation to the states of Georgia, Wisconsin and Minnesota on service delivery and program development for services to this population.   

The RHA DHH program is presenting at BreakOut, the only national Mental Health and Deafness conference in the nation, later this year. 


RHA's DHH Services include comprehensive clinical assessment, case coordination and consultation, mental health and substance abuse counseling and therapy, outreach, as well as education and referral services.  During this fiscal year, Peer Support Services have been added at three locations.  Additionally, a statewide online video Narcotics Anonymous meeting for the deaf has been launched.   

  Read More    




Changing Futures

Submitted by Laurie Clement, BSW, QP, CPSS
Team Leader-Peer Living Room

C3356 is a place where people can learn about and receive services and supports for needs related to behavioral health, substance use, and intellectual and developmental disabilities.  A wide range of resources are available under one roof at C3356 and support is available 24 hours a day for individuals who are experiencing a behavioral health crisis. In our "Changing Futures" spotlight we highlight two stories shared by our staff that reflect successful outcomes at C3356.

"Amy" came to the Peer Living Room (PLR) to satisfy a group meeting requirement from the new jail diversion program offered in Buncombe County.  After completing the group, she engaged with a Certified Peer Support Specialist (CPSS) and discussed how she had lost her kids due to her heroin addiction and had also gotten into legal trouble. 

See update on Amy

"John" is in recovery from substance use disorder and is also dealing with HIV/AIDS. He uses the Peer Living Room (PLR) on a daily basis, but it was the only support that he was engaging in.  The PLR staff encouraged and supported him to actively participate in Outpatient Therapy (OPT) even though he felt he did not need it.

See update on John 




Employee Spotlight  


   John Ward Celebrates 30 years

with RHA Health Services-Clear Creek

Submitted by Michelle Robertson

On December 21, 2017, John Ward, Direct Support Program Manager at RHA Clear Creek in Charlotte, NC, celebrated his 30 year anniversary at the Clear Creek Facility.  John has worked in many different roles during his 30 years, including time at the Charlotte Group Homes.  Clear Creek is very fortunate for John's dedication to the people we support, the employees, and the facility.  He is a role model for advocacy, and takes tremendous pride in ensuring the people we support receive the best quality care.   Congratulations John.  We are so grateful for all your service and dedication to Clear Creek, the people we support, and our employees!
Read More

RHA's Harriet Carlton is newly published author

Submitted by Elizabeth Carlton

Harriet Carlton has been working at RHA River Bend in New Bern NC for almost two years. She initially started working on a temporary basis and has proved herself to be an invaluable support. In addition to managing the busy switchboard on her days off from college, she provides support for the administrative staff as needed including updating documents, assisting in medical records, and filing. Harriet has learned to interact and make friends with the people we support. They love to spend time with her in the reception area where they engage in "girl talk". And, girl talk is a vital part of Harriet's teen fiction book "Angels Rising" that has just been published.

Read More




 We are pleased to announce the addition of David Hecht  as Senior Vice President of Finance 




We are pleased to announce Brandon Golder has been named Senior Vice President of Behavioral Health



E  V  E  N  T  S 

C  A  L  E  N  D  A R



Register now! 




 Supported Employment Update 


This & That


Kindness Rocks 





Ringing in a Tennessee Christmas!



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Creative Director
Debbie Valentine

Contributing Writers

Krissy Wood
Linda Harrington
Ginny Johnson
Elizabeth Carlton
Mary McFadden
Nicole Craig
Laurie Clement




Hope4NC News 

Excerpt from Eastpoint Press Release by PIO Kathy Baker,

Ivan Pride (RHA), Dr. Kathy Smith (RHA), Melissa Harrell (Easter Seals UCP), Carlesha Suggs (Easter Seals UCP), Kathleen Edge, Martha Bromell (RHA),Karen Salacki (Eastpointe CEO), Cheryl Bryant (NCDHHS)


Each year, the NC Council of Community Programs seeks nominations in a variety of categories, from LME/MCOs for innovative community programs which have proven to be outstanding. This year, at their annual Excellence Awards Ceremony, Eastpointe was chosen as the award winner in the category of Crisis Response. Eastpointe's winning program is HOPE4NC. 

Twenty-two FEMA-trained counselors provided services in local communities through HOPE4NC. Eastpointe chose Easter Seals/UCP to serve the counties of Edgecombe, Lenoir, Sampson, and Wayne in Eastpointe's northern area; and chose RHA Health Services to serve Eastpointe's southern counties of Bladen, Columbus, and Robeson.

 Read More 




CQL Commends RHA During Their 18 Month Review 


Submitted by Krissy S. Wood Director- Quality Assurance NC-IDD Group Homes


"RHA Health Services is highly commended for the work it has done toward addressing the items in the Person-Centered Excellence plan as well as making effective use of Basic Assurances® and Personal Outcome Measures® data to continuously make improvements in the service delivery system." -Tricia Wek Visker, Ph.D, CQL Lead Quality Enhancement Specialist 


RHA has been accredited with The Council on Quality and Leadership (CQL) since 2001. In 2016, RHA received a 4- year Person Centered Excellence (PCE) Accreditation which led to organizational focuses based on feedback of people engaged in services, stakeholders and families.


 Read More about this program    




Anson Children's Center
Celebrates MLK Day!

Our 3 and 4 year old classes went on a field trip to  the Anson County Partnership for Children for MLK Celebration story time.  After learning about Martin Luther King, the children helped make a banner that was used in the Anson County MLK Day parade. 


    Anson Children's Center is a Five-star licensed daycare center serving children with and without special needs. 

For More information contact: Ginny Johnson, Administrator  




Autism rates appear to have stabilized






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