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Open Enrollment Has Ended

Did you miss RHA’s Open Enrollment Deadline?

Please see below for important information and next steps


Open Enrollment is your time to review your health benefits and make updates, however, if you missed the Open Enrollment deadline your current benefit elections will carry over to our next Benefit Plan year.  This means that on June 1st, 2015 you will be enrolled in the same benefits you were enrolled in this past year and you do not need to login to HR InTouch for Open Enrollment.  So you do not need to contact the Benefits Department if you do not need to make any changes.

If you need to make changes to your current benefit elections, you must contact your Benefits Analyst:

  • Jackie Smith is the Benefits Analyst for RHA East locations and Howell locations.  She can be reached at or 252-566-6820.
  • Shannon Dutton is the Benefits Analyst for RHA West locations including Georgia and Tennessee locations.  She can be reached at or 828-398-6216
  • If you do not know who your Benefits Analyst is please contact your local HR Coordinator or Business Manager for their contact information. 

Important Information when contacting your Benefits Analyst:

  • Please leave a voicemail when you call.  Our Benefits Team is currently processing all of the online enrollments and may not be able to take your call immediately.  Leaving a message allows us to contact as soon as we are able.
  • When leaving a voicemail message speak clearly and slowly while giving us your name, phone number and your work location.
  • Allow 72 hours for a return call during the next two weeks of processing.  If you do not receive a call back within 3 days, the Benefits Analyst have asked for you to call them again.

The Benefits Team really appreciate your patience and support during this time!  Thank you!



Misty M. Guinn, C.W.W.S.

Manager of Benefits & Wellness

Certified Worksite Wellness Specialist

RHA Management Services, Inc

17 Church Street

Asheville, NC 28801