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Insurance Card Info for RHA’s 2019 Medical/Pharmacy, Vision and Dental Plans

12/28/2018

Important Updates Regarding 2019 Insurance Cards

Notes

  • Some plans are sending new cards ONLY to 1st time participants in 2019.
  • Other plans are sending new cards to ALL plan participants (i.e. had that plan in both 2018 & 2019)
  • See details, below

Medical & Pharmacy

Anthem Blue Cross Plans (Silver or Bronze)

  • ALL 2019 PLAN PARTICIPANTS will get new cards sent to your Home address (as listed in Workday)
  • Important Changes From Past Years:
    • This year’s cards DO NOT have co-pay information on the card
    • The Subscriber # is what ties the person to the RHA plan

MEC Plans

  • Only NEW 2019 PLAN PARTICIPANTS will receive a new card, sent to your home address (as listed in Workday)
  • KEEP YOUR CARD if you were on the MEC plan in 2018, and signed up for MEC again in 2019.

Optum Pharmacy
  • ALL 2019 PLAN PARTICIPANTS will receive a new card, sent to your home address (as listed in Workday)

Anthem Vision
  • Only NEW 2019 PLAN PARTICIPANTS will receive a new card, sent to your home address (as listed in Workday)
  • KEEP YOUR CARD if you were on the Vision plan in 2018, and signed up for Vision again in 2019.

MetLife Dental
  • Met Life does not send physical dental cards
  • You can access your dental card via:
    • The MetLife Mobile App - Download cards using a Mobile App.  For instructions to download the MetLife App:  Login to Workday, click the Benefits app, scroll to View, click #3 – How To Guides, then click Metlife – Mobile App
    • Print Card from MetLife website – Login to Workday, click the Benefits app, and click the MetLife – Dental (800) 438-6388 link to scroll to register for the website or login.

Assistance with Insurance Cards, Claims, Network Providers, and More…
  • If you need help with any of these items, the new Health Advocate Gateway will be available January 1, 2019.
  • Call 866-799-2731 for assistance with insurance cards, claims, in network providers and much more!


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