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Person Centered Training & Info

Essential Elements Training

Essential Elements training reviews the required elements of PCPs, Service Plans, and Documentation. This webinar serves as a refresher to the Person Centered Planning and Intro to Documentation trainings that are part of the New Hire Orientation.

Getting it Right: PaceNet Service Planning and PCP

This webinar focuses on how to write goals while also develop a quality/billable plan in PaceNet.

Presented by: RHA's Quality Assurance Department

Guides to Person-Centered Excellence

Application for Services for People with Disabilities
8 Key Factors and 34 Indicators for Person-centered Excellence - Application for people with disabilities

Application for Services for People with Mental Illness and People with Substance Use Disorder
8 Key Factors and 34 Indicators for Person-centered Excellence - Application for people with mental illness and people with substance use disorder


FACTOR 1 - Person-centered Assessment and Discovery Indicators:
1a People feel welcomed and heard
1b People have authority to plan and pursue their own vision
1c Assessment of needs is fair and accurate
1d Assessment and discovery identify personally defined quality of life

FACTOR 2 - Person-centered Planning Indicators:
2a Planning is person-centered
2b The plan identifies and integrates natural supports and paid services
2c Informal community resources are used
2d Planning is responsive to changing priorities, opportunities and needs
2e Planning and funding are connected to outcomes and supports, not programs

FACTOR 3 - Supports and Services Indicators:
3a People have authority to direct supports and services
3b Supports are flexible
3c Support options are accessible
3d People manage supports and providers
3e Supports are available in an emergency or a crisis
3f People can identify personal champions

FACTOR 4 - Community Connection Indicators:
4a Community membership facilitates personal opportunities, resources and relationships
4b Peer support/mentoring is available
4c People receive information and training

FACTOR 5 - Workforce Indicators:
5a The workforce is stable and qualified
5b Practices are culturally competent
5c Personnel have the flexibility and autonomy to support people
5d Support for cultural/organizational change is provided
5e Advocacy efforts promote fair and affordable provider rates and responsive payment systems

FACTOR 6 - Governance Indicators:
6a Organization mission, vision and values address person-centered supports
6b Organizational practices are both person-centered and system-linked
6c People and families play meaningful leadership roles

FACTOR 7 - Quality and Accountability Indicators:
7a Quality management systems are integrated
7b Quality of supports is measured
7c Participants, families and advocates evaluate supports and providers
7d The public is kept informed
7e Personal information remains confidential

FACTOR 8 - Emerging Practices in Individual Budgets Indicators:
8a People control their budget allocations
8b Individual budgets are both fair and ample
8c Budget, money and services/supports are portable
Bob Turner,
Feb 24, 2016, 9:56 AM
Bob Turner,
Feb 24, 2016, 9:57 AM