IT Solutions

Customer Service is very important to RHA's Information Technology (IT) Department

  • To offer the best customer service, RHA has initiated a ticketing system
  • This ticketing system will help track issues and assign resources to solve issues

Contact the IT Solutions Center
Supporting PACEnet, Eclipse, Citrix, etc.
  • Contact the IT Solutions Center with a detailed description of your IT issue (type of hardware, software, etc.).
    1. Email
    2. Call 877-797-4636
  • A ticket will be created.
  • Your ticket will then be assigned to the appropriate person (your local IT Support Engineer, etc.) for resolution.
Workday Support will transition to the Solutions Center in the near future.
For now, please email

Explore the IT Solutions Center Tab! 
  • Password resets
  • Citrix
  • Email Signature
  • IT Help Guides
  • Microsoft Office Online Training
  • Microsoft Office Printable Guides