IT Solutions

Customer Service is very important to RHA's Information Technology (IT) Department

  • To offer the best customer service, RHA has initiated a ticketing system
  • This ticketing system will help track issues and assign resources to solve issues

Contact the IT Solutions Center
Supporting Workday, PACEnet, Eclipse, Citrix, etc.
  • Contact the IT Solutions Center with a detailed description of your IT issue (type of hardware, software, etc.).
    1. Email solutions@rhanet.org
    2. Call 877-797-4636
  • A ticket will be created.
  • Your ticket will then be assigned to the appropriate person (Workday functional expert, your local IT Support Engineer, etc.) for resolution.

Explore the IT Solutions Center Tab! 
  • Password resets
  • Citrix
  • Email Signature
  • IT Help Guides
  • Microsoft Office Online Training
  • Microsoft Office Printable Guides