RHA is still working to institute a better security protocol.

For now, we are leaving this website up, as we work on a smooth conversion to a secure website that still gives you access to important information/tools.

Stay tuned!

Understand NC Medicaid Transformation
The most significant change to the NC Medicaid program in over 40 years!

NCDHHS Extends Open Enrollment for Medicaid Beneficiaries, Announces Statewide Move to Managed Care in February
TUESDAY, SEPTEMBER 3, 2019 - The Department of Health and Human Services (DHHS) announced today that it will extend open enrollment for Medicaid beneficiaries and move to a statewide transition to managed care on February 1, 2020. DHHS shared the following announcement: Managed care in North Carolina was scheduled to roll out in two phases, with Medicaid beneficiaries in part of the state beginning managed care services on Nov. 1, 2019 and most of the state beginning on Feb. 1, 2020. With today’s announcement managed care will now go-live in one phase for the whole state beginning on Feb.1, 2020.

Updated Enrollment Deadline - December 13
Adjusted by State Sept 3, 2019

Enroll Oct 14 - Dec 13, 2019

  • NOW ALL REGIONS IN NC - Learn More
  • Auto-Assignment on 12/16 if beneficiaries have not selected a plan.
  • Health Plan starts February 1, 2020

Understanding Medicaid Transformation Website

RHA website created for persons-supported

Overview of Medicaid Managed Care - VIDEO
Note: YouTube videos may not play on the RHA network, but link is available on a personal device

Handouts for Persons-Supported in BH

Sample Enrollment Packet
Mailed to NC Medicaid Beneficiaries
in Regions 2 & 4, what will be mailed to all other regions.

Below are items in the NC Medicaid Beneficiaries Packet beneficiaries receive.

Enrollment packets include:
Managed Care Regions
Map of Regions and 'Go Live' date for NC Medicaid Transformation

7/15/19 Webinar led by Dr. Mandy Cohen, Secretary for the NC Dept of Health & Human Services

NCMedicaidPlans.gov - For persons-supported

Frequently Asked Questions– Prepaid Health Plan (PHP) member enrollment (PDF)


Please contact Bob Turner if you have company news to share with internal or external audiences.

Check out the new Direct Support web page

Raleigh (Oct)

Email Effectiveness & Signature

RHA Receives 3 Year CARF Accreditation!


Ethics and Compliance Helpline

Now available 24/7, 365 days/year
To report a concern:

  • Call 1-866-742-2428 (1-866-RHA-CHAT) OR
  • Submit a concern online
    Click 'submit new report', then enter Access ID 'RHA'