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Former Employees

Below are Frequently Asked Questions (FAQs) for those that no longer work at RHA.

How do I get my W-2?
If you still live at the same address, your W-2 will be mailed to your home. If you need to update your address, please call (828) 232-6844 and ask for 'payroll'.


How do I verify my RHA employment, salary and work history?
RHA's use of The Work Number for employment, salary & work history verification.

Buying a home or a car? Applying for a loan? Leasing an apartment?

You’ll need proof of employment or income...

The Work Number is an automated service that protects your personal information during the verification process. This secure service is used when you apply for a mortgage or loan, a job, lease an apartment or any other instance where proof of employment or income is needed.

How it works...

Need proof of employment or income?

Give the person needing proof of your employment the following information:
  • Your Social Security Number
  • RHA's Employer Code: 15242
The Work Number access options for verifiers: www.theworknumber.com or 1-800-367-5690

Need to create a Salary Key?

A salary key is one form of employee authorization used to release income.
If a verifier is requesting a salary key from you, please take the following steps:
  1. The Work Number access options for employees: www.theworknumber.com or 1-800-367-2884
  2. Select “I’m an Employee”
  3. Select “Enter Site”
  4. Enter the Employer Code (15242) and select “Log In”
  5. Select “I want to provide proof of employment and income”
  6. Enter your User ID and select “Continue”
  7. Enter your PIN and select “Log in” - employer to provide PIN scheme
  8. Select “Create a Salary Key”
  9. Select “Create Another Salary Key”
  10. Write down the six-digit number ______________
Provide the person requesting the salary key with the following information:
  • Your Social Security Number
  • RHA's Employer Code: 15242
  • Your salary key
The Work Number access options for verifiers: www.theworknumber.com or 1-800-367-5690

Applying to a Social Service Agency?

Provide this information to your case worker.

Attention Case Worker

If not registered:

www.theworknumber.com or 1-800-996-7566

All agencies must register to use the service. Once you are registered, please follow the steps below to obtain the verifications you need.

If registered:
  • The Work Number access options for agencies: www.theworknumber.com or 1-800-660-3399
  • Select “Enter Site” under Social Service Verifiers
  • Select “Log In”
  • Enter your Username and select “Continue”
  • Enter your Password and select “Log in”
  • Enter the following information when instructed:
  • RHA's Employer Code: 15242
  • Applicant’s Social Security Number
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