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Benefits for Employees

RHA's NEW Benefits Service Center

We've updated more than just our benefits management software.

We've upgraded our Benefits Service Center with expanded hours and the ability for benefits registration over the phone!

The Benefits Service Center is here to help employees with:
  • Workday Password Resets (if you are unable to reset yourself online)
  • New Hire Benefits Enrollment - including phone enrollment!
  • Annual Benefits Enrollment - including phone enrollment!
  • Navigating Benefits in Workday 
  • Life Event changes 
  • New Insurance Cards 
  • Managing Dependents
Contact RHA’s Benefits Service Center 
Contacts are tracked in a ticketing system so employees can know the status of their request 
  • Hours:  8am - 8pm Eastern
  • Phone: 855-RHA-BENS (855-742-2367)
  • Email: RHABenefits@rhanet.org


Introducing Workday Benefits
RHA has moved our Benefits management system to the Benefits worklet/app inside Workday

Improvements Include:
  • One platform - Manage your Benefits in Workday, in addition to managing your time, PTO, personal & pay information.
  • Inbox - Reminders will be sent to you via your Workday Inbox to remind you of deadlines
  • Mid-year Changes - If you have a life event that would lead to a benefits change, you can initiate in Workday Benefits.
  • Easy Access to Information -  View Benefits & Wellness videos, Carrier phone/website info, Summary Plan Descriptions, and more!
Resources for using Workday Benefits
Health Advocate
Support focused on YOU...makes healthcare easier

Hours - M-F 8a-12a Eastern time
Contact - (866) 695-8622 or HealthAdvocate.com/members

With Health Advocate, you get a personalized experience every time. No matter how you reach out to us—online, by phone or mobile device—we can help you understand your benefits, resolve time-consuming issues and stay on top of your health.

Live Expert Help
Call to reach a Personal Health Advocate who can:
  • Answer your benefit questions 
  • Explain medical conditions and research treatment options 
  • Find in-network doctors and specialists 
  • Make appointments and transfer medical records 
  • Resolve claims and billing issues 
  • Remind you about overdue health screenings 
  • Well-being programs including Health Coaching, Wellness Topics & Challenges
  • And much more!

Support On-The-Go
Log on to the member website or mobile app to:
  • View personalized to-do lists and reminders
  • See your benefit status
  • Monitor your Health Advocate cases
  • Interact with all of your Health Advocate programs
  • Upload documents and forms
  • Get money-saving tips and information
  • And more

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Bob Turner,
Mar 23, 2018, 11:27 AM
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Bob Turner,
Apr 5, 2018, 8:44 AM
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Bob Turner,
Apr 5, 2018, 8:44 AM
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