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2018 RHA Health Benefits - Open Enrollment

2018 Open Enrollment is Closed

The deadline to enroll in 2018 Benefits was 11:59pm on 11/15 to receive insurance in 2018

Questions? Please contact Misty Guinn, RHA Benefits and Wellness Director
Our Benefits Open Enrollment Window is Nov. 1-15, 2017
Must sign up by 11:59pm on 11/15 to receive insurance in 2018

Who is Eligible to Sign Up for RHA benefits?
  • Full Time Employees (averaging 30+ hour per week AND in a full-time status) with a hire date before October 1, 2017.
  • FT employees hired ON OR AFTER Oct. 1, 2017 may sign up for benefits beginning Nov. 16, 2017
  • Note - Employee Assistance Program is available to ALL FT & PT employees and their families
Open Enrollment Highlights
  • Employees can view options/pricing and make benefits selections online in HR INTOUCH.
  • Employees can call the Benefits Service Center if they need phone assistance working through the online selection process.
  • 2017 Benefits WILL NOT automatically rollover to 2018.
  • It is MANDATORY that all FT employees re-enroll in their benefits to be covered in the 2018 plan year.
Click to watch the 2018 Open Enrollment video

Understanding Your 2018 Benefits Options
Eligible employees will receive a paper mailing to their home between 10/30 - Nov 3.

Mailing includes information about:
  • How to log into HR INTOUCH to review plan options and select benefits
  • RHA Medical Plan options, including cost, overview of coverage, etc.
  • Voluntary Gap Accident and Critical Illness insurance
  • Vision Insurance
  • Life & Short/Long Term Disability Insurance 
  • Dental Insurance
  • Updated Wellness Program
  • Getting The Most Out Of Your Benefits 
On November 1, employees can login to HR INTOUCH to:
  1. See 2018 benefit options and costs
  2. Utilize the Decision Support Tool
    • You will be able to customize your health insurance usage for this coming year, calculate your out-of-pocket expenses, and compare which of the health plans is a best match for 2017.
    • This tool will also allow you to compare your anticipated health plan usage for 2017 to the National average and make a more informed choice during open enrollment.
  3. Make your 2017 benefit selections


RHA Benefits Service Center
For Benefits Enrollment Assistance

Contact by phone at 1-844-836-0979 (M-F, 8am-8pm, EST) or email

  • Questions regarding your current coverage and RHA's NEW benefit options for 2018, including pricing and structure.
  • Resetting your password, unlocking your account, and walking you through the online enrollment process.
  • Confirming you have completed your enrollment for January 1st, 2018.

Health Advocate
Helps you understand your medical claims, bills, and find doctors and/or treatment

  • Contact by phone at 866-695-8622


The amount you pay out-of-pocket for specified healthcare services before your health coverage kicks in.

The fixed dollar amount you may pay for a covered service when you visit a healthcare provider.

Your share of the cost of a covered healthcare service that you may be responsible for.
LOGIN TO HR INTOUCH to sign up for 2018 Health Benefits

Forget Your Username?
Click the ‘Can’t Access your Account?’ link on the HR INTOUCH login page.

Password Reset
Effective 11/1/17
ALL PASSWORDS have been reset to your social security number (no dashes or spaces).  You will then be directed to create a new password. 

1st Time Setup?
See 4‐step instructions on the HR INTOUCH login page.

Download the App!
Sign up for benefits on your mobile device!

When setting up the app, use company ID 'RHA', and the same password you would use for the regular website.


Contact the RHA Benefits Service Center

• Online benefits signup
• Resetting passwords
• Unlocking the online account
• Help walking employee through the online enrollment process
• Verify current coverage
• Confirming employee completed their enrollment

(M-F, 8am-8pm, EST)


Benefits Open Enrollment is November 1-15, 2017

New Benefit Year is from Jan. 1—Dec. 31, 2018.
Bob Turner,
Nov 1, 2017, 10:02 AM