2019 Direct Support Professional Week!

September 8-14 is Direct Support Professional Recognition Week.

RHA has over 3,000 Direct Support employees that work hard to serve the people we support.

THANK YOU for everything you do!

Beth Triplet was nominated by her Administrator Mary Costner to CQL for her dedication, including helping the people she supports to be more included in their communities.  THANK YOU BETH!

Carla was nominated by her Administrator Tonya Self to CQL for her passion, including helping persons-supported become registered voters.  THANK YOU CARLA!

Thomas Carter of Augusta, GA Unit Awarded 2019 DSP Relationship Award
Remembering Mr. Carter's national recognition for his strong career and person-centered focus.

Celebrate 2019 Direct Support Professionals Week!

Understand NC Medicaid Transformation
The most significant change to the NC Medicaid program in over 40 years!

NCDHHS Extends Open Enrollment for Medicaid Beneficiaries, Announces Statewide Move to Managed Care in February
TUESDAY, SEPTEMBER 3, 2019 - The Department of Health and Human Services (DHHS) announced today that it will extend open enrollment for Medicaid beneficiaries and move to a statewide transition to managed care on February 1, 2020. DHHS shared the following announcement: Managed care in North Carolina was scheduled to roll out in two phases, with Medicaid beneficiaries in part of the state beginning managed care services on Nov. 1, 2019 and most of the state beginning on Feb. 1, 2020. With today’s announcement managed care will now go-live in one phase for the whole state beginning on Feb.1, 2020.

Updated Enrollment Deadline - December 13
Adjusted by State Sept 3, 2019

Enroll Oct 14 - Dec 13, 2019

  • NOW ALL REGIONS IN NC - Learn More
  • Auto-Assignment on 12/16 if beneficiaries have not selected a plan.
  • Health Plan starts February 1, 2020

Understanding Medicaid Transformation Website

RHA website created for persons-supported

Overview of Medicaid Managed Care - VIDEO
Note: YouTube videos may not play on the RHA network, but link is available on a personal device

Handouts for Persons-Supported in BH

Sample Enrollment Packet
Mailed to NC Medicaid Beneficiaries
in Regions 2 & 4, what will be mailed to all other regions.

Below are items in the NC Medicaid Beneficiaries Packet beneficiaries receive.

Enrollment packets include:
Managed Care Regions
Map of Regions and 'Go Live' date for NC Medicaid Transformation

7/15/19 Webinar led by Dr. Mandy Cohen, Secretary for the NC Dept of Health & Human Services

NCMedicaidPlans.gov - For persons-supported

Frequently Asked Questions– Prepaid Health Plan (PHP) member enrollment (PDF)

Prepare for Direct Support Professional (DSP) Week, Sept 8-14, 2019

Welcome new Behavioral Health Unit Leaders for Wilmington, New Bern and Knoxville!

Thomas Carter of Augusta, GA Unit Awarded 2019 DSP Relationship Award

0Asheville (Sept) | Raleigh (Oct)

Email Effectiveness & Signature

RHA Receives 3 Year CARF Accreditation!

Rachel Kilgore Promoted to Substance Abuse Project Manager - Supporting MATT

Updated Verizon Wireless discount information for RHA employees


Ethics and Compliance Helpline

Now available 24/7, 365 days/year
To report a concern:

  • Call 1-866-742-2428 (1-866-RHA-CHAT) OR
  • Submit a concern online
    Click 'submit new report', then enter Access ID 'RHA'



  • Share your personal photos & testimonials with RHA and you could be featured in the RHA Wellbeing Spotlight.
  • Learn More >>>

2019 RHA Employee Benefits Video
Click to view video of RHA’s 2019 Benefits for full-time employees

RHA Benefits Service Center 
Hours:  8am - 8pm Eastern
Phone: 855-RHA-BENS (855-742-2367)
Email: RHABenefits@rhanet.org

Recent Updates

  1. Physical Wellbeing - Including Disease Management programs and more!
  2. Mental & Emotional Wellbeing - Including Employee Assistance Programs and stress management resources!
  3. Financial Wellbeing - Learn more about RHA's Retirement program!